Our customers use it to run their daily lives, manage employees, keep track of projects, communicate with their consulting clients. If you have an original way to use Priority Matrix, do let us know!

Yes! Make templates and share it on your blog with the world. If you think it's so convincing, it should be shared with all Priority Matrix customers, write to us!

Currently, iPhone, iPad, Mac and Windows versions are available.

Not yet, but we're always working on something new, so please come back to check.

We love feedback! We like it so much that we have a full page dedicated to feedback. And we tend to be pretty good at writing back quickly.

Feel free to contact us, and select the "feature request" category.

As a matter of fact, we do. It is @appfluence. Follow us to stay in the loop!

Great! Open iTunes and search for our app in the App Store. There's nothing we like better than happy customers writing awesome reviews!

* The answer depends on whether you have an iTunes code or a Mac App Store code. Apple has extensive instructions for iTunes and MAS. If you have any trouble with the process, please do let us know.

To search for items across all projects, simply type what you're looking for in the search box, press done or enter, and the quadrants across all the projects will instantly show only items that match your search. Priority Matrix combines this search with your other filters, like showing only unfinished items. Use those features to further refine your results.

Check that you aren’t searching for items in your search filter, and that your viewing modes are set appropriately. First, clear your search filter. Then, check that your viewing mode is set to “Show all items”. If you are still having trouble, we may be able to help. Drop us a line using the support page on our website.

You are probably in sorted mode (alphabetical, by date, etc). Set Priority Matrix to manual order mode and try again.

If you use Priority Matrix Team, multiple users can share the same project. Otherwise, you can easily export and import projects: Export the project, for example by using the tools menu in the iPhone app. If you want to import on an iPhone or iPad, email this to yourself, and open the message from your iPhone or iPad. Tap on the .pmatrix file. Select "Open in Priority Matrix", and voila, you're done! If you're importing from a desktop app, this is even easier. Simply use the File menu to import.

Tap on an item to enter edit mode, then tap on the icon to bring up the icon selection choices. You can scroll through the icons with a left-to-right swipe and choose icons that you find fitting for your item.

Absolutely. To send a specific quadrant by email: tap on the email icon. You will have 5 choices, tap the middle to send all your quadrants, or tap one of the four corners to send the individual quadrants. An image is automatically attached to all your emails depending on your email selection. Email is supported at different levels across our different versions. We keep improving them all.

On iPhone: drag an item to the side edges, this switches projects and you can drop it into the new project. On iPad: you can also drag an item to the edge, or use multitouch (hold an item, use another finger to switch list, then drop the item into one of the 4 quadrants). On Mac, just drag an item onto a new project, then drop it into one of the 4 quadrants (not on the project name!). On Windows, same as Mac. For Mac and Windows, you can also use all the cut and paste command!

Just drag it to the plus sign, trash can or checkmark button, and we'll take care of the rest. On the Mac & Windows, you can also use standard copy/cut/paste and other keyboard shortcuts.

Activate the due-item badge: exit Priority Matrix, go to Settings, turn on the Badge. This is updated each time you open the app. This feature currently works on the iPhone and iPad only.

Our suggestion is first to watch this video and follow its instructions. Then contact us if you still need help.

Sync lets you access your data from any device that runs Priority Matrix. You can take quick notes at the cafeteria or while waiting to board your flight. Even if you only have one device, you can use sync to back up your data!

Your device connects to our cloud servers and checks for updates. Any changes you made are uploaded and we store them. If another device made changes, they show up on your current one. In case of conflict between two editions on the same item, the latest one remains.

Sync is free! We love our customers and want to spread the gospel of Priority Matrix, so go ahead, sync and forget about it!

Yes, quick sync simply autodimiss the sync window after syncing. On Windows, the sync window doesn't even come up and it'll sync with a status bar along the bottom left.

Your data are stored locally. When you sync, a copy of this is propagated to our servers. The transmission is secured using SSL Security. On our server, data are stored using password and key protection.

The latest version wins. Lets say both your iPhone and iPad edited the same item. When you sync first with your iPhone, but didn't update and then made changes to an item with your iPad, and then you sync, your iPad's changes will win and overwrite the iPhone changes. Since it's impossible to figure out your true intentions, this is how most services work. Moving an item is also considered as a change! So the best strategy to is always keep your devices in sync'ed before making changes. Also, adding new items, or make copies of them whenever you work with something especially important, as new items do not get overwritten by other devices.

In the sync screen of your app, there's a "reset password" button. Write a new password and click that button. We will send you an email with a link to confirm the change.

All our apps are paid only, although you can try the desktop versions for free.

We are working on that; Good things require good work. For now you can tap the sync button and make it work at your discretion.

Use the multi-touch capabilities in your iPad! With one finger, hold an item and start dragging it. With another finger, tap on the destination project. Then drop the item at the right location. Really, it's easier than it sounds.

All our apps are paid only, although you can try the desktop versions for free.

Not really, but if you turn your phone sideways, you'll have a little more space to work with. Alternatively, try our iPad or Mac versions!

Just hold the item and drag it toward the side of the screen. If you have more than one project, you'll see them slide left or right. Drop the item at the right location.

Use the free sync service. Your data is shows automagically on your Mac or PC, and changes can be transferred back and forth with just a couple of clicks. Additionally, you can import/export .pmatrix files from the “File/Export PMatrix File...”

Click on the color palette button, which will bring up a color selection window. Choose your favorite color (pink?) and drag it onto the items of the quadrant you want to recolor.

You can use copy/cut/paste operations on items. That is, first click on an item and then go to menu "Edit/Copy". Next, go to the destination project, click on the desired quadrant, and then select "Edit/Paste." If you want to eliminate the item from the original project, use "Cut" instead of "Copy."

We are continuously improving all our software. The Mac version is the youngest, and thus some features are still making their way over. If you have any preference over what to implement sooner rather than later, please do let us know in the "contact us" page!

In the past we've had some corner case problems. First thing, update to the latest version. If your problems remain, simply restart your device with a complete power down. This helps with memory-related issues. If you're still in trouble, drop us a line.

We've put in a lot of mechanisms to protect your data. Don't panic. Just send us an email, describe what happened and we'll try our best to help. Don't delete your app because it may delete backups as well!

Sometimes we change the hashing algorithms for the password and, therefore, we require you to reset your password. Since we never store it as plain text, there's usually no other way around it.

Just choose to reset your password and then verify. You choose your new password before you press submit on reset password, and once your email is confirmed, that will be your new password.

See the previous question, but your new password is whatever you typed in the password box.. If you don't know, just clear it and retype the password of your choice.

Check a couple of things. We've noticed that 4G connection and Wifi can interfere with each other, leading to a sync error. Also, our server could be down for maintenance and upgrade, just email us if it's urgent. Lastly, check your email and password.

Don't worry, it's likely recoverable (but only if you don't delete the app). While it's not guaranteed, it could be that somehow the client didn't send the project up to the server, but we're keeping backups just in case, so likely we'd be able to help you recover it.

We are working towards modernizing the app and making a consistent feel across the board. Bear with us, be patience, and give us feedback to improve. Everyone hates new changes (we do too), but sometimes it's necessary to improve and move forward.

Check out the help project that came with the app. It'll show you how to do technical things with the app. For ideas on use cases, check out our blogs. We've put in a lot of thoughts to write meaningful posts about how to make the most out of Priority Matrix. Contact us if you have questions or suggestions as well.